We're here to help

Help us help you faster

When you get in touch, it speeds things up to include:

• The email address on your SetDots account.
• The project and/or shoot name involved (if any).
• What you expected to happen, and what happened instead.
• A screenshot, if you're seeing an error.

Support by plan

Every plan includes support. Indie includes email support, Producer adds priority response, and Studio includes dedicated support.

Try the guide first

The SetDots User Guide is searchable and covers every feature — roles and permissions, billing and cancellations, QR sharing, the call sheet and reports, LIFX lights, and a troubleshooting section for the most common questions.